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ABOUT THE CENTER FOR QUALITY ASSURANCE (CQA)

CQA works with industry partners to support the advancement of hardware technology and the fluids and lubricants that optimize the hardware. Our vision is to be the global leader in providing knowledgeable and innovative programs and solutions that will enhance the quality and application of our client’s products. With our years of experience, we can help you start a new licensing program or enhance an existing one, from facilitating new specifications with technical teams to designing and implementing new licensing and quality control programs.

The CQA Edge

Through dedicated customer care and the pursuit of business excellence, our mission is to create and administer world-class licensing and quality control programs within the industries we serve.

CQA can deliver the following to clients:

CUSTOMIZED LICENSING PROGRAMS

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Customized Licensing Programs

Turn-key operations tailored to your needs
  • Administrative Services
  • IT Support
  • Field Sampling & Monitoring
  • Sample Testing & Data Management
  • Financial Management & Oversight

Program Administration & Financial Management

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Program Administration & Financial Management

We engage in overall planning, implementation, supervision, and optimization of program activities. We hold fiduciary responsibility for program funds and can implement the full scope of financial activities including assessment, collection, disbursement, budgeting, and auditing. Reporting of administrative and financial information is tailored to your format and timeline.

quality control
and monitoring

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Quality Control & Monitoring

Quality is emphasized throughout the entire supply chain from initial qualification and approval of product formulations, ongoing assessment of production samples, and auditing of final products in the market. Communication with licensees and providers increases engagement and improves product quality.

Product Auditing in the Marketplace

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Product Auditing in the Marketplace

Field auditing of relevant products in the marketplace is performed continually by our global network of mystery shoppers.

PRODUCT TESTING

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Product Testing

Product testing is at the core of our robust licensing and quality control programs. We partner with independent laboratories that are recognized leaders in the industry and carry ISO/IEC 17025 and ISO 9001 Quality Management System Accreditation.

IT SUPPORT

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IT Support

Our in-house information technology team provides software and website development resources to automate and simplify program processes and data management.

FACILITATIONS

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Facilitate meetings on behalf of the program:

Our experienced facilitators provide support for project completion, multi-team communications, survey management, and information collection and consolidation. Our services protect the anonymity of participants and data sources when required.

MARKETING

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MARKETING

Our marketing team can create marketing communication strategies, conduct consumer and industry outreach, and implement media and program advocacy campaigns.

CQA Insights

With our years of experience, we can help you develop a program from start or enhance an existing program, from facilitating new specifications with technical teams to marketing a new licensing program.